RETAIL EXPERIENCE

Outline 3 HR methods

1. Recruiting the potential employee

NTUC Fairprice recruits ex-employees from GIANT by paying them a higher amount of salary. NTUC Fairprice recruits staff that is reliable and workers that has a sense of initiative. NTUC Fairprice will select the employees that is eligible for their management roles. They provide a grooming programme that allows new employees to sign up for a contract and will be guranteed with a management role in the future.

2. Training and Developing people

NTUC Fairprice provide trainings such as customer service, teaching the new staff on how to use the POS systems. Also, NTUC would explain to the new staff of the benefits that they will be entitled with. They would also update employees on their new policy on refunding or etc.
NTUC develop their employees to have a sense of responsibilty and initiative to help out in areas that they might not be in-charge of.

3. Compensating the employees

NTUC Fairprice would provide over time pay for their employees if they stay over for stock take purposes. During festive seasons, NTUC provide extra benefits for instant free shuttle bus or claming of transportation fees. NTUC will also provide employees with a yearly bonus and also fringe benefits for example, medical, dental, personal grooming,insurance , annual leave and even maternity leave.

By also providing free samples of new products for their employees, in return getting feedbacks from the employees of their newly launch products.